Windscreen Repair Kent – FAQs Answered by Windscreen Direct
When drivers notice a chip or crack in their windscreen, the first thought is usually whether it can be repaired or if a full replacement is needed. At Windscreen Direct, we know that clear information is just as important as fast service. That’s why we’ve put together this FAQ guide to windscreen repair in Kent, covering everything from MOT rules and insurance claims to mobile repairs and replacement options.
With over 20 years of experience, our ATA-qualified technicians have helped thousands of drivers across Kent stay safe and roadworthy. Below you’ll find answers to the most common questions customers ask about repairs, replacements, insurance, and safety standards.
Frequently Asked Questions
Small chips can often be repaired using a high-quality resin system that restores the glass to its original strength. This process is quick, affordable, and usually leaves the damage almost invisible. However, if the chip is in the driver’s direct line of sight, larger than 10mm in Zone A, or has already spread into a crack, then a full replacement is the safer option. Our team will inspect the damage and advise you honestly on whether a windscreen repair in Kent is suitable or if a replacement is necessary.
The cost varies depending on your vehicle and insurance cover. If you have fully comprehensive insurance, most windscreen replacements in Kent are covered by your policy, meaning you only pay the excess. If your policy doesn’t include glass cover, Windscreen Direct offers discounts of up to 75% to make replacements affordable. This way, you’ll never be left with unsafe glass simply because of cost.
A small chip repair usually takes less than 30 minutes. A full windscreen replacement can normally be completed within an hour, with an additional curing time of around 60 minutes to let the adhesive bond securely. This ensures your vehicle is safe to drive, especially if it’s equipped with multiple airbags. By booking with us, you can be confident your windscreen repair in Kent or replacement is handled quickly without compromising safety.
Yes. We operate a fully mobile service across Kent, meaning we can come to you at home, work, or roadside. Our coverage includes Maidstone, Dartford, Medway, Sevenoaks, Tonbridge, Ashford, Sittingbourne, Gillingham, Swanley, Orpington, Sheerness, and nearby areas. With long service hours from 8:30 AM to 10:30 PM, we make it easy to arrange windscreen repair in Kent at a time that suits you.
Absolutely. At Windscreen Direct, we only use OEM-standard windscreens and side windows. This ensures your replacement glass meets or exceeds your vehicle’s original manufacturer specifications. Matching the correct glass protects the safety, performance, and value of your car, while giving you peace of mind that your windscreen repair in Kent or replacement has been completed to the highest standard.
Yes. Even a small chip can cause your car to fail its MOT if it’s within the driver’s field of vision. Larger cracks are considered an automatic fail. Booking a quick windscreen repair in Kent before your MOT test ensures your vehicle is roadworthy, compliant, and avoids costly retests.
Side windows and sunroofs are designed differently to windscreens. Once they’re damaged, they generally need a full replacement. Our technicians can source and fit OEM-standard side windows and sunroofs quickly, restoring your safety and preventing water ingress that could damage your interior.
Yes. In most cases, we invoice your insurance provider directly for both windscreen repairs and replacements. This means you only need to pay your policy excess, and we take care of the rest. For customers without glass cover, our heavily discounted prices make windscreen replacements in Kent far more affordable.
Book Your Windscreen Repair in Kent Today
Don’t let a chip or crack put your safety at risk. At Windscreen Direct, our mobile team of ATA-qualified technicians provides expert windscreen repair in Kent, as well as replacements for windscreens, side windows, and sunroofs. With insurance-approved service, OEM-standard glass, and appointments available 7 days a week, we’re here to keep you safe and MOT ready.
Call Windscreen Direct now or use our simple online form to book your appointment today.
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